Our Commitment to You

Coach Mandeep is committed to protecting your privacy. This policy explains how we handle personal information collected through our website, coaching sessions, and related communications. By using our services, you agree to the practices described here.

Information We Collect

We collect information you provide directly, as well as data gathered automatically when you visit our website.

Contact information — name, email address, and phone number when you complete a contact or booking form.
Professional details — job title, industry, career goals, and coaching objectives shared during intake or sessions.
Communications — messages, emails, and notes exchanged as part of the coaching relationship.
Usage data — browser type, pages visited, time on site, and referring URLs collected automatically via cookies and analytics tools.

How We Use Your Information

Your information is used solely to deliver and improve our coaching services, and to communicate with you effectively.

Schedule and manage coaching sessions, consultations, and follow-ups.
Personalise coaching engagements based on your professional background and goals.
Send relevant resources, session reminders, and program updates.
Analyse website usage to improve site performance and user experience.
Comply with applicable legal obligations.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to understand how visitors engage with our content.

Essential cookies — required for core site functionality and cannot be disabled.
Analytics cookies — help us understand traffic patterns and improve the site experience (e.g. Google Analytics).

You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use the site.

Data Security & Retention

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include secure data transmission (HTTPS), access controls, and regular security reviews.

We retain your personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law. Coaching session records are kept for the duration of the engagement and a reasonable period thereafter.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you.
Correction — request that inaccurate or incomplete data be updated.
Deletion — request that your data be erased, subject to legal retention requirements.
Opt-out — unsubscribe from marketing communications at any time via the link in any email.

To exercise any of these rights, please contact us directly using the details below.

Questions or Concerns

If you have any questions about this Privacy Policy or how Coach Mandeep handles your data, please reach out. We are committed to addressing your concerns promptly and transparently.